Dopesneakers Shipping Policy
Dear Customer,
Thank you for choosing Dopesneakers, in order to ensure that you enjoy efficient and reliable logistics services, we have formulated the following shipping policies:
Payment Method: We provide a variety of payment options, including online payment on the website (the fastest payment method is recommended), bank transfer, and Paypal. For Paypal, bank transfer or Zelle payment, please contact our customer service team to obtain relevant account information.
Information Confirmation: After your payment is successful, we will promptly send you an order confirmation email to confirm the order details.
Quality Check (QC): We usually send you a QC link within 1-3 working days for you to check the product pictures and confirm (click the OK button in the link). Your satisfaction is the primary goal of our service. We will arrange shipment on the same day (working day) after receiving your confirmation.
Shipping Time: After completing the quality control confirmation, the product is expected to take 9-12 working days to ship.
Tracking Number: After the shipment is completed, we will update your order tracking number on the website within 1-3 working days. At the same time, you will receive an email notification that your order has been shipped, so you can use the tracking number to monitor the logistics status in real time.
Shipping and delivery details:
Delivery time: Generally, our standard shipping time is 9-12 working days.
Delivery method: We work with many well-known logistics companies such as DHL, USPS, Fedex, etc. to match the fastest and best logistics service according to your order delivery address.
Additional information:
Our order processing and delivery time is Monday to Friday (excluding holidays).
Some orders may be delivered on Saturday and/or Sunday.
If you order multiple items, you will receive the goods in batches. We will send you a shipping confirmation email every time we ship so that you can accurately understand the expected goods and delivery time.
We are committed to providing you with the best shopping experience. If you have any questions or need help during the order processing or logistics process, please feel free to contact our customer service team.
Contact information:
Customer service email: service@dopesneakers.vip
We look forward to your valuable feedback and thank you for your trust and support for Dopesneakers.
Sincerely,
Dopesneakers Customer Service